One project per product, with its own memory.
Each product you support gets a project with its name, avatar, instructions and memory. Repile learns from every ticket and gets sharper on the next one.
Always ask for the Formwise version. Pro features live in formwise-pro. Never promise release dates.
MEMORY- harbor-child theme breaks checkout on mobile (3 tickets)
- Customers on PHP 8.3 need 3.4.1 or later
Same company, two products, two sets of rules.
Free and Pro, plugin and add-on, theme and child theme. A project keeps each product's instructions and history apart.
Free plugin. Always ask for the Formwise version. Point Pro questions to the Pro project.
Memory- harbor-child theme breaks checkout on mobile
- Customers on PHP 8.3 need 3.4.1 or later
Paid add-on. Check the license first. Payment add-ons live in /gateways.
Memory- Stripe webhooks fail behind Cloudflare's bot fight mode
- License resets are safe once the old site is inactive
The first ticket takes the long way. The third one doesn't.
Checkout broken on iPhone
Repile checks Formwise's checkout code first, then finds the cause in the harbor-child theme.
Learned: harbor-child breaks checkout on mobilePlace order does nothing
Memory points at the theme. Repile checks header.css first and confirms it.
Memory seen in 2 ticketsCheckout button does nothing on mobile
Dana's ticket. The plan starts with the theme's CSS, and the draft reuses the known fix.
Memory seen in 3 ticketsThe bar shows how much Repile had to dig. Memory stays inside the Formwise project. Formwise Pro never sees it.
Common questions.
Anything else? Write to [email protected] and a human answers.
How many projects can I have?
As many as you need. Every plan includes unlimited brands and products.
Can I pick a different model per project?
Yes. Pick the model per project, and switch any time.
What goes in the instructions?
Whatever your team would want Repile to follow. For example: always ask for the Formwise version, or never promise release dates.