Clones the customer's site and reproduces it.

Repile copies the site into a private sandbox with the same WordPress version, PHP version, theme and plugins, then triggers the failure itself.

Their site on the left. Repile's copy on the right. Every row matches.

Many plugin bugs only show up on the customer's mix of versions, theme and plugins. So Repile rebuilds that exact mix.

Customer's live sitenorthwindbakery.com
Never touched
WordPress6.6.2
PHP8.2.18
ThemeHarbor Child 2.1
Plugins31 active · Formwise 3.4.2
Database1,284 orders · 312 products
Customer's stepsPhone · add to cart · Place order
Repile sandboxsbx-412.sandywp.app
Private copy
WordPress6.6.2
PHP8.2.18
ThemeHarbor Child 2.1
Plugins31 active · Formwise 3.4.2
Database1,284 orders · 312 products
Customer's stepsPhone · add to cart · Place order

Then it tries the customer's steps on a real phone screen.

4 screenshotsRecording · 0:14Console log
0:02Open the shop
0:06Add a cake to the cart
0:11Tap Place order
0:14Nothing happens

The screenshots show it: the theme's sticky header sits on top of Place order below 430px wide. Desktop never sees it, which is why it only broke on phones.

Common questions.

Anything else? Write to [email protected] and a human answers.

Does Repile touch the customer's live site?

No. Sandboxes are copies. The live site is never touched.

Where do the test sites run?

The SandyWP Plus plan is included on every plan for your test sites.

Can it test on phones?

Yes. Repile uses real browsers and phone viewports, and records what happens.

Let the next ticket reproduce itself.

Plans from $49 a month, AI credits included.

Start with Pro Compare plans

Already a customer? Log in