Talk to your Director in Slack.

Connect each project's Director to its own Slack app. Your team asks it questions in Slack, and digests and alerts land in your channel.

Three kinds of message. Each one names the person who should act.

Nobody wants one more tab to check. The Director answers where your team already talks.

Daily digest

Once a day, in your alerts channel.

Formwise DirectorAPP9:00 AM

Good morning. 8 open tickets:

• 2 unanswered: #415, #416
• 1 stalled: #409 (@Riza)
• 1 draft ready: #412 (@Riza)

Open in Repile

Stall alert

When a ticket gets no update.

Formwise DirectorAPP11:30 AM

Stalled: #409 Fatal error on PHP 8.3 has had no update for 2 days. @Riza, can you take it?

Open in RepileSnooze 1 day

Answers in the thread

Ask it anything. It shows what it is doing.

Riza

@Formwise Director is #409 our bug?

Formwise DirectorAPP

is searching tickets…

Yes, on PHP 8.3. PR #422 fixes it.

Connected from project settings, in four steps.

Each project connects its own Slack app, named after that project's Director.

1Create the Slack app

Generate the app manifest in project settings, then install the app in your workspace.

Generate manifestNamed “Formwise Director”

2Paste the tokens

The bot token and the app token. They stay in a secret file on your server.

3Pick who and where

Who may talk to the Director, and the channel for alerts.

Everyone in the workspaceOnly these people

4Ask away

Message the Director in Slack and watch the answer stream in.

@Formwise Director what's stalled?

Common questions.

Anything else? Write to [email protected] and a human answers.

Does each project need its own Slack app?

Yes. Each project connects its own Slack app, named after that project's Director.

Who can talk to it?

Everyone in your workspace, or only the Slack users you allow. People are matched to Repile members by email.

Where are the Slack tokens kept?

On your own Repile server, in a secret file. Never in a database or in the app.

Let the next ticket reproduce itself.

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